What personal information do we collect from the people that visit our website?
When filling in a Request for Quote or a Request for Information, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or other details to help you with your experience on our website and enable us to respond to your inquiries.
When do we collect information?
We collect information from you when you respond to a survey, fill out a form, or enter information on our site.
How do we use your information?
We may use the information we collect from you when you respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested
- To improve our website in order to better serve you
- To allow us to better service you in responding to your customer service requests
- To administer a contest, promotion, survey, or other site feature
- To send periodic emails regarding your order or other products and services
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
We use an SSL certificate
Do we use ‘cookies’?
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies, it won’t affect your experience with our website.
Third Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside unaffiliated parties unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We have implemented the following in relation to using Google, as a third party, on our website:
- Google Display Network Impression Reporting
- Demographics and Interests Reporting
We along with third-party vendors, such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
Users can set preferences for how you can opt out permanently by using the Google Analytics Opt Out Browser add on.
How does our site handle ‘do not track’ signals?
We honour ‘do not track’ signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioural tracking?
It’s also important to note that we allow third party behavioural tracking.
Child Online Privacy
We do not knowingly market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via in site notification
- Within seven (7) business days
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
- Market to our mailing list or continue to send emails to our current clients and new clients during and after an existing project or transaction
If at any time if you would like to unsubscribe from receiving future emails, you can:
- Follow the instructions at the bottom of each email, and we will promptly remove you from all correspondence